Letters you send yourself
Answer a few questions and get a clear letter with the facts the law gives you. Copy it, download it or share it, then send it yourself. Free, with nobody taking a cut.
Do this in chat: tell your agent who it’s to and what happened, and it writes the letter with you.
Claim compensation for a delayed or cancelled flight
A claim to the airline under UK261 when your flight arrived 3 hours or more late or was cancelled at short notice. Claiming yourself is free.
Start this letterChallenge a parking charge or penalty
An appeal to a private parking company, or an informal challenge to a council penalty charge notice (PCN), in your own words.
Start this letterAsk for a refund, repair or replacement
A letter to the shop about goods that are faulty, not as described or not fit for purpose, asking for what the Consumer Rights Act 2015 gives you.
Start this letterAsk your landlord to fix something
A letter to your landlord or letting agent about a repair or a problem with the home you rent, saying what you want done and by when.
Start this letterMake a complaint to a company
A clear complaint to a business or organisation: what went wrong, what you want them to do to put it right, and by when.
Start this letterWrite to your council
A letter to your local council about a service or a problem, saying what has happened and what you want the council to do.
Start this letterTell a company you’re moving
A letter telling your broadband provider, bank, employer or anyone else your moving date and new address.
Start this letter
Want a nudge before your car insurance, MOT or passport is due? Set up renewal reminders (free, with an OpenMap account).
What you type stays on this device: OpenMap doesn’t see it or keep it.
This is not legal advice. You check the letter and send it yourself. OpenMap never sends it, files a claim for you or takes any share of money you get back.