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Acceptable Use Policy

The rules for using OpenMap and its AI agent. They are part of the Terms of Use.

Version 1.0 · Last updated 19 October 2026

The short version

  • Nothing illegal, harmful, hateful or fraudulent.
  • Don’t misuse the agent: no deceiving people, no getting round its stops.
  • Only use accounts, sites and data you’re allowed to.
  • No scraping, copying, overloading or reverse engineering OpenMap.

Contents

  • 1. Illegal and harmful activity
  • 2. Using the agent
  • 3. Accounts, sites and data
  • 4. Protecting OpenMap
  • 5. What happens if these rules are broken

1. Illegal and harmful activity

Don’t use OpenMap, or ask the agent, to:

  • break the law, or plan, buy, sell or arrange anything illegal (including weapons, controlled drugs, stolen goods or counterfeit items);
  • defraud, scam, phish or mislead anyone, or launder money;
  • harass, threaten, stalk, bully or intimidate anyone, or share someone’s private details or intimate images without consent;
  • post or seek content that sexually exploits children, promotes terrorism, or encourages self-harm or suicide; or
  • discriminate against anyone, or post hateful content, because of a protected characteristic.

2. Using the agent

  • Don’t ask the agent to pretend to be a human, to be you without saying it’s an AI, or to be someone else.
  • Don’t try to get round its stops, approvals, limits or safety checks, or to make it ignore its instructions (for example with hidden instructions in a page or file).
  • Don’t use it to send spam, bulk or unsolicited messages, or to contact people who’ve asked not to be contacted.
  • Don’t use it to buy, book or order for anyone without their permission, or to make fake bookings or enquiries.
  • Don’t use it for high-risk decisions about people (such as employment, credit or housing decisions) or anything that needs a licence it doesn’t have.

3. Accounts, sites and data

  • Only use accounts, sites and data you have the right to use. Don’t share your account, or use someone else’s.
  • Don’t ask the agent to break another site’s terms, get past CAPTCHAs or other bot checks, or access anything behind a sign-in that isn’t yours.
  • Don’t collect other people’s personal data from OpenMap.

4. Protecting OpenMap

  • No scraping, crawling, harvesting or copying of OpenMap’s content, listings or data, by any automated means, except through an interface we offer for that and within its terms.
  • No overloading, probing or attacking our systems, no malware, and no reverse engineering, except as the law allows.
  • Don’t build a competing service from OpenMap’s content or data.
  • Found a security problem? Tell us at support@openmap.ai and don’t exploit it.

5. What happens if these rules are broken

We may remove content, stop a task, limit features, or suspend or close an account, and we may report illegal activity to the police or another authority. See the Terms of Use.

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Use with AI assistants

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  • For people
    What it can doHow it worksPlan with friendsFind local servicesFind an expertPricing
  • For businesses
    For businessesAI ReceptionistClaim your businessSet up without a company numberAdd a missing businessBusiness pricing
  • For experts
    Your own page and agentSet up your pagePlans and pricing
  • Company
    AboutThe Agent Network LayerPartner programmePartner termsInvestors
  • Help and legal
    QuestionsSecuritySafetyPrivacyCookiesTermsBusiness termsAcceptable useCommunity guidelinesHow the AI agent worksAll terms and policies
  • Use with AI assistants
    Connect an AI assistantAdd to ChatGPTAdd to Claudellms.txt
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